We reserve the right to cancel an order without providing reason but may be due to unavailability or an error in the pricing with our products. We will always inform you of any changes to your order and provide a refund if an order is cancelled by us. We will not be held liable for any damages by exercising this right.

If you wish to cancel you order, please notify us immediately. Order cancellation is at our sole discretion. If your food has not be made yet, we will generally allow you to cancel and provide a refund. Once your order is made, you will no longer be able to cancel your order.

Refunds may be issued at our discretion and can be either partial or whole depending on the circumstance. Refunds will not be given for making the wrong order or choice. If you believe your order was not as advertised, please contact us and we will help resolve the issue. If a refund is issued, we will do it via the method you made payment. If payment is made via credit-card or EFPTOS, refunds can take up to 2 weeks to process but will generally take 3-5 business days.

We accept card, apple pay, google pay and cash.

Our prices include tax. Our tax rate is 15%

By using this website, you are agreeing to our terms and conditions. We will do our best to ensure that all information on our website is accurate. We will not be liable for any damages that arise from incorrect or missing information and performance issues. Our site makes use of third party content, we do not give any representation or endorsement of these brands or products.

* All prices on the website and in the application are in New Zealand dollars and include GST. All transactions will be billed to you in New Zealand dollars.
* All notices sent to you pursuant to these terms and conditions will be sent by email to the email address provided by you at the time of order or registration.
* These terms and conditions shall be binding on the legal representatives, assignees and successors of the parties.
* If any provision of these terms and conditions shall be invalid, void, illegal or unenforceable the validity, existence, legality and enforceability of the remaining provisions shall not be affected, prejudiced or impaired.
* No failure or delay on the part of either party in exercising any power or right under these terms and conditions will operate as a waiver, nor will any single or partial exercise of such right or power preclude any other or future exercise of the same, or any other right or power contained in these terms and conditions.

Tauranga Food Limited T/A Pizza Bros Rotorua at address - 26 Lynmore Avenue, Lynmore, Rotorua 3010, is a New Zealand business and all transactions will be billed in New Zealand dollars.